Privacy policy
Last Updated: August 28, 2026
This Privacy Policy explains how aquarpoce.shop ("we," "us," "our," or the "Company") collects, uses, stores, and protects personal information when you visit our website, place an order, contact us, or otherwise use our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
- Full name
- Billing and shipping address
- Email address
- Telephone number
- Payment and transaction information
- Order details and purchase history
- Information submitted to customer support
- Information provided in connection with returns, refunds, warranty claims, or product-support requests
We may also automatically collect information such as:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Referring website or source
- Date and time of visits
- Website interaction information
- Cookies and similar technologies
We collect information reasonably necessary to operate our website, process purchases, and provide our services.
2. How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Process payments
- Arrange shipping and delivery
- Send order confirmations and shipping updates
- Respond to customer inquiries
- Provide customer support
- Process eligible returns, refunds, replacements, or warranty requests
- Maintain and improve our website
- Prevent and investigate fraudulent or unauthorized transactions
- Maintain business records
- Meet applicable legal and regulatory obligations
- Send marketing communications where permitted by law
3. Payment Information
Payments are processed using third-party payment providers.
We generally do not store complete payment card information on our own systems. Payment information may be collected and processed directly by the applicable payment provider according to its privacy and security practices.
4. Cookies
Our website may use cookies and similar technologies for:
- Essential website functionality
- Shopping-cart functionality
- Remembering preferences
- Website analytics
- Performance measurement
- Advertising and marketing, where applicable
Where consent is legally required, non-essential cookies will only be used after the appropriate consent has been obtained.
You may manage cookies through your browser or through any cookie-management tools provided on our website.
5. Third-Party Services
We may use third-party providers to operate our store and provide our services, including:
- E-commerce platforms
- Website hosting providers
- Payment processors
- Shipping and logistics providers
- Analytics providers
- Email service providers
- Customer-support platforms
- Advertising and marketing platforms
These providers may process personal information according to their own privacy policies and applicable law.
6. Sharing Personal Information
We may share information where reasonably necessary with:
- Payment providers
- Shipping and delivery companies
- Fulfilment providers
- Technology providers
- Customer-service providers
- Analytics and marketing providers
- Professional advisers
- Government agencies or law-enforcement authorities when legally required
We do not sell personal information as a standalone product.
7. International Data Transfers
Some service providers we use may operate in countries other than the country where you live.
Where required by applicable law, appropriate safeguards may be used when personal information is transferred internationally.
8. Data Retention
We retain personal information for as long as reasonably necessary for purposes including:
- Processing and maintaining orders
- Customer service
- Fraud prevention
- Resolving disputes
- Accounting and tax obligations
- Legal and regulatory compliance
When information is no longer required, we may delete, anonymize, or securely dispose of it where appropriate.
9. Data Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights including:
- Accessing personal information held about you
- Correcting inaccurate information
- Requesting deletion
- Restricting certain processing
- Objecting to certain processing
- Requesting data portability
- Withdrawing consent where processing relies on consent
- Opting out of marketing communications
Certain rights may be subject to legal exceptions.
11. United Kingdom and European Privacy Rights
Where UK or European data-protection law applies, personal information may be processed on legal bases including:
- Performance of a contract
- Compliance with a legal obligation
- Legitimate interests
- Consent
You may also have the right to raise concerns with the relevant data-protection authority.
12. United States Privacy Rights
Residents of certain U.S. states may have additional rights regarding access, correction, deletion, portability, or particular forms of personal-data processing.
We will respond to applicable privacy requests in accordance with applicable law.
13. Children's Privacy
Our website is not intended for children who are below the age legally permitted to provide consent for online services.
We do not knowingly collect children's personal information in violation of applicable privacy laws.
14. Marketing Communications
Where permitted, we may send information about products, promotions, and store updates.
You can unsubscribe from promotional emails using the unsubscribe link included in the message or by contacting:
Transactional communications concerning orders, payments, delivery, or customer support may still be sent when necessary.
15. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of independent third-party websites.
16. Changes to This Policy
We may update this Privacy Policy when our practices, services, technologies, or legal requirements change.
The updated date will appear at the top of this page.
17. Contact Us
For privacy questions or requests, contact us at:
aquarpoce.shop
451 Cheetham Hill Road
Cheetham Hill
Manchester
M8 9PA
United Kingdom
Email: support@aquarpoce.shop